Our Voluntary Returns Policy

If you are a Buyer you have the right to withdraw from the contract within 14 days without giving reasons if the products are complete and are in an unused and undamaged condition.

To return an item please contact us:
Dutch VOC BV
flow@flueredrinks.com
Noordstraat 1a
4493 EA
Kamperland
Netherlands
phone: 001-347 9166117

Items that are opened or damaged may be denied a refund.

Refund
In most cases, your refund will automatically go back to the original form of payment used for the purchase.
Refunds typically take 1-2 days. Refunds to a third-party credit card typically take 1-3 days. For information about refunds to a third-party credit card, contact your card-issuing financial institution.
It can take up to 5 additional business days to inspect and process items returned to us before refunds can be processed.